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Anyone know how to write-off bad debt in Zoho Books?  I keep reading that there's a write-off option, but I don't see that option.  Is there any other way to do this?

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4 Replies
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Hi Crissy, 
You can find the option for Write off (drop down) under Record payment option available for Overdue invoices under Invoices tab.

  • 1 year ago

Hello Crissy, 

Prakash's answer should help you. Also refer this help document for more information. 

Regards,
Divya R
Zoho Cares

  • 9 days ago

I had the same issue before. The write-off option usually appears when you create a credit note against the unpaid invoice, but if it’s not showing, you can manually create an expense account called “Bad Debt” and record it there. Not the most elegant solution, but it works.

  • Zoho MVP
  • 9 days ago

Mmmm... I'm not sure I agree with the answer from Danny. What Prakesh and R Divya describe is how we've written off invoices.

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