WYSIWYG editor failing to load CSS and images
Hi all,
I previously reported this here: https://help.zoho.com/portal/en/community/topic/problem-with-custom-css-in-editor , but that problem seemed to subside for a while. Now it has returned with a high level of consistency.
The basic symptom is that when the WYSIWYG editor opens it fails to load custom CSS, page content images, and even images that are a standard part of zoho wiki, for example the bullet triangles for the page TOC. It also happens intermittently without any custom CSS, in that case only failing to load images.
Firefox 47.0, no addons enabled, on Windows 7-64, latest updates.
At the moment, and for the past couple of days, failure to load custom CSS and images has happened close to 100% consistently. (Prior to that I wasn't using zoho wiki intensively for a while.) It's also 100% consistent that if I open Firefox's Inspector window the WYSIWYG editor opens properly.
I am attaching a screen-cap video to illustrate some cases.
gwideman_zoho_wiki_editor_CSS_imgs_2016-07-13_16.wmv.zip shows the incorrect behavior with Inspector closed, and correct behavior with Inspector open.
gwideman_zoho_wiki_editor_imgs_no_custom_css_2016-07-13_16C.zip shows what happens with no custom CSS file. In that video, the third attempt to open the editor fails to load the images.
As I noted previously, when the editor loads incorrectly, I can get the CSS and images to load if I then open Inspector and manually edit their relative URLs to add explicit "https://[my_blog_domain]".
When the editor does load correctly (eg: with Inspector already open), these same URLs (without explicit domain name) work fine. So I'm not sure what's different between the two cases. (And obviously, since having the Inspector open makes the symptoms disappear, it's hard to investigate.)
Graham
(My tracking Id GWZ1028 ).
Writer
Get Started. Write Away!
I previously reported this here: https://help.zoho.com/portal/en/community/topic/problem-with-custom-css-in-editor , but that problem seemed to subside for a while. Now it has returned with a high level of consistency.
The basic symptom is that when the WYSIWYG editor opens it fails to load custom CSS, page content images, and even images that are a standard part of zoho wiki, for example the bullet triangles for the page TOC. It also happens intermittently without any custom CSS, in that case only failing to load images.
Firefox 47.0, no addons enabled, on Windows 7-64, latest updates.
At the moment, and for the past couple of days, failure to load custom CSS and images has happened close to 100% consistently. (Prior to that I wasn't using zoho wiki intensively for a while.) It's also 100% consistent that if I open Firefox's Inspector window the WYSIWYG editor opens properly.
I am attaching a screen-cap video to illustrate some cases.
gwideman_zoho_wiki_editor_CSS_imgs_2016-07-13_16.wmv.zip shows the incorrect behavior with Inspector closed, and correct behavior with Inspector open.
gwideman_zoho_wiki_editor_imgs_no_custom_css_2016-07-13_16C.zip shows what happens with no custom CSS file. In that video, the third attempt to open the editor fails to load the images.
As I noted previously, when the editor loads incorrectly, I can get the CSS and images to load if I then open Inspector and manually edit their relative URLs to add explicit "https://[my_blog_domain]".
When the editor does load correctly (eg: with Inspector already open), these same URLs (without explicit domain name) work fine. So I'm not sure what's different between the two cases. (And obviously, since having the Inspector open makes the symptoms disappear, it's hard to investigate.)
Graham
(My tracking Id GWZ1028 ).
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Graham Wideman
Revathi Priya
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー