Hi there,

I've come across a major problem with the 'Anomaly Detector' charts on the dashboard screen. In summary, the x-axis is showing the wrong dates for the data displayed on the chart.

I've created an Anomaly Detector chart with the following settings:

This chart displays as:

The problem with this chart is that the months on the x-axis are all 1 month behind.

For example, the data showing for May 2019 in the screenshot above is actually for June 2019. The same applies to all other data, including the data for the incomplete month of August 2019 (we are currently in September 2019).

Further to the problem above, when I change the chart frequency from Monthly to Weekly, dates well into the future (Week 12 2020) show on the x-axis. I have confirmed that there is no data in my CRM with a Closing Date in the year 2020.

Has anyone encountered this problem with the dashboard charts?

I spent over an hour on live chat and they seemed to think it was a bug, then when they responded by email, they simply told me that it was the 'default behaviour' of the charts. This makes absolutely no sense to me and I am not satisfied with the response I received from Zoho support.

Any help would be greatly appreciated!