Wanted to see if we could get some additional help.  Below we have outlined where we are in the process of integrating both our hard phones (Yealink) and soft phone (ZOHO) via Asterisk (on AWS) – ZOHO API – ZOHO Server. 

We have gone thru several trial and error methods including the documentation from the ZOHO web site without success.  Attached are some log files and links showing the error statements we are encountering and it seems there is a disconnect between the API and ZOHO servers. 

In short, we would like for our physical phones which are connected to Asterisk (currently working) to share and integrate with ZOHO desk. 

Any help would be appreciated.

Thanks