You email delivery via Zoho CRM does not synchronize with my zohomail

You email delivery via Zoho CRM does not synchronize with my zohomail

Hello everyone

Before when I sent an email from Zoho CRM (a template of emails to potential customers individually) would have my email folder and the sent the message that was sent looked, it was like synchronized. But now this no longer works, send an email with Zoho CRM and no longer see in my sent folder.

I hope you can help me indentificar the problem.

Thank you