ZeptoMail has a new name and it’s expanding beyond email.
With ZeptoMail, our focus was simple : help developers and businesses with reliable transactional emails. At the time, email handled a big part of those customer moments.
But transactional communication has evolved since then. Today, a single customer journey can span multiple channels. A payment confirmation might arrive by email, an order update might show up on WhatsApp, an OTP might arrive by SMS, and an important alert might come through a voice call.
That’s where Zoho CPaaS comes in.
Zoho CPaaS brings transactional Email, WhatsApp, SMS, and Voice calls together, giving businesses more ways to reach their customers. For developers, simple APIs make it easy to connect through the channel that works best for each moment—without having to build everything from scratch.
More channels. More ways to connect. One platform.
Moving forward, you’ll see the Zoho CPaaS name across the product, website, documentation, and community. Starting next month, we’ll keep you posted here with regular updates, new developments, useful tips, and more from Zoho CPaaS.
Stay tuned and welcome to Zoho CPaaS!
Note: Currently, the SMS feature is available for accounts hosted in the IN data center, while Voice call feature is available for accounts hosted in the US, IN, EU, and AU data centers.