Zoho Analytics "Esc" key problem

Zoho Analytics "Esc" key problem

I frequently use the Escape (Esc) key while building dashboards, reports, and writing SQL queries. Since the recent updates to Zoho Analytics, the Esc key no longer behaves as expected.

When writing SQL queries, pressing Esc to dismiss a suggestion now removes focus from the query editor instead of simply cancelling the suggestion. I then have to click back into the editor to continue working.

Additionally, when editing a dashboard widget, pressing Esc to exit the options menu leaves the interface unresponsive. I am unable to interact with anything further unless I refresh the browser tab.

This behavior did not occur previously. I would like to report this as a potential bug and request that it be investigated.

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