Zoho Analytics with Facebook API

Zoho Analytics with Facebook API

I connected my business's facebook account to Zoho Analytics. I am trying to make sense of the data, but I need someone to provide an assist. 

Looking at the premade "Page Insights" dashboard - The first column presents "Impressions" and "Post Impressions". What is the difference between these two indicators? 

If you scroll down, you will see a number of charts displaying statistics for "Reach". However, when you move into edit mode, the "Reach" indicator uses the "Impressions" field. What am I missing? Impressions and Reach are two very different metrics. 

Being a Zoho One subscriber, I also have access to Zoho Social (I synced the data with Analytics hoping I could do a little more in depth analyses). Zoho Social has metrics for Reach and Impressions, so I figured I would isolate yesterday's data and compare the two platforms and see which field I should be using for which metric. The Zoho Social "Impressions" metric does not  match any of the Zoho Analytics Impression fields. Even more confusing is the fact that neither Social or Analytics matches any of the data when I go straight to Facebook. 

I expect there to be slight differences depending on when the data were pulled. However, I did a refresh of all at the same time and some metrics are 15k or more off. 
  1. I need someone to tell me if Zoho Analytics views Impressions and Reach differently. 
  2. If they do - I need someone to tell me which field should be used for Impressions and which field should be used for Reach. 
Thank you. 

Steven 




                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation


                                        Manage your brands on social media



                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources



                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources


                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources


                                                            Zoho Sprints Resources


                                                              Qntrl Resources


                                                                Zoho Creator Resources


                                                                  Zoho WorkDrive Resources



                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series


                                                                      • Tips

                                                                        Tips

                                                                      • Functions

                                                                        Functions

                                                                      • Meetups

                                                                        Meetups

                                                                      • Kbase

                                                                        Kbase

                                                                      • Resources

                                                                        Resources

                                                                      • Digest

                                                                        Digest

                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner

                                                                      





                                                                      




                                                                          Design. Discuss. Deliver.

                                                                          Create visually engaging stories with Zoho Show.

                                                                          Get Started Now