I've been looking at configuring Google Ads Integration in Zoho CRM. I followed the instructions that were mentioned to set up Google Ads. Added 2 codes to the website. Now this doesn't seem to work. Gclid is not populating and no other google ads field are.
Before integrating Google ads and Zoho, we had already setup API to send the leads from our wordpress website to Zoho. The fields like name, email, lead source etc. are populating. With API as well, no Goolge Ads info is populating, which seems normal as I don't think we are passing these fields.
Now I don't understand why after putting the google ads integration code on our website, Google ads fields in Zoho are still not populating. When I look at a lead from Google Ads, and go to the section of data privacy, it shows the source as API.
Now I have some questions. 1. Is API overpowering the google ads code?
2. We need to see info for every lead, so API integration is important, as there are other sources. But as Google Ads integration is not working with this, what can be done? The Google data like kw, camp, adgrp are also important. Should we try and do everything from API. If yes, how? Is there a way to make both API and Google Ads integration work separately. If yes, how?
3. If there is any other way or if I am missing something, please tell.
if we look at this, it says only Gclid will be populated from API but all other fileds will be from ads integration.