Session-ending option outside the Android customer app
Users of the Android customer app now have the ability to swiftly end a session by simply exiting the app. Upon ending the session, a bubble head will appear on the screen, which users can easily drag and drop onto the X icon to close it.

Technician bulk invite via CSV file
With the technician bulk invite feature in Zoho Assist, efficiently manage technician invitations by uploading a CSV file of users. This is ideal for streamlining user management in large organizations.

Secondary technician session report
In addition to accessing session reports for primary technicians, we've extended this capability to include session reports for secondary technicians across different departments within the organization.

Optimized multi-monitor streaming
We've improved multi-monitor streaming, optimizing CPU usage and doubling the frame rate for an improved visual experience.