Set up unattended access from native viewer:
 
This feature, previously available in the web viewer, has now been introduced in the native viewer. This enhancement allows technicians to install unattended access on a customer's machine with just one click during a remote support session. This seamless process saves time and ensures continuous access for efficient support whenever needed.

Mac Agent remote script execution

This feature allows technicians to execute shell scripts on Mac devices using the Mac Agent. Technicians can upload the required shell scripts, and upon receiving the customer’s confirmation, the script will be executed efficiently and securely.

Webhook custom payload