Zoho Assist will not allow me to access remote computers

Zoho Assist will not allow me to access remote computers

I am unable to access remote computers.  Tried from two different computers.  Most are unattended but one is a new ticket.  PLEASE HELP!!!
    • Sticky Posts

    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,

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