We use Zoho Books to send invoices through email to our customers.
We have synced Zoho CRM and Zoho Books using the Account and their Contact Module Option.
In Zoho CRM we have a custom picklist field for contacts named Anrede (German Salutation). We want to sync this field into Zoho Books for every Contact person of a Customer.
Hence, we created a custom dropdown field in Zoho exactly similar to Anrede field in CRM.
While syncing the field is correctly synced only for "Individual" customer type and not for the " Business" customer type.
I think this is because for "Business" customer type the "Anrede" custom field belongs to Account in Books and
thus it looks for "Anrede" field in the Accounts module within CRM.
Please suggest any idea to achieve correct sync as per our requirement
Regards,
Karan Gagnani