Zoho Calendard Synchronization with Zoho CRM

Zoho Calendard Synchronization with Zoho CRM

Hi,

I am an enterprise user of Zoho CRM. I just tried using the Zoho Calendar, but I could not integrate it with my Zoho CRM.

I followed the user guide and subscribed to Zoho CRM. But none of the events or tasks from my CRM showed up on my Zoho Calendar. I tried doing it the other way i.e. created an event in the Zoho Calendar and marked it as a CRM event and it showed up as a CRM task in my Zoho CRM account. However, when I edited (and deleted) the task, the changes did not get updated in Zoho Calendar.

As a result, it seems like the data flow happens only from Zoho Calendar to Zoho CRM and not the other way round. If that is the case, it sucks! If that is not the case, I'd appreciate your help in getting a 2-way synchronization between Zoho CRM and Zoho Calendar.

Thanks,

Soubhik

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