Zoho Campaigns and Zoho CRM automation for opens and clicks
Hello - I've setup both Zoho CRM and Zoho Campaigns and I've integrated the two so the campaign results are automatically sent to CRM - very cool. I've been trying to figure out the best way to alert my sales team when someone open and/or clicks on an email. I can obviously filter my leads and contacts down by campaign and activity but ideally I'd like to create a follow-up task for the lead/contact when the open/click. I can't see to figure that out - is there a way?