Zoho Campaigns now supports 10DLC!
Hello all,
We are delighted to inform you that Zoho Campaigns now supports 10DLC.
As you might be aware, Zoho Campaigns already enables businesses in the US to run SMS campaigns via long code. However, we now support 10DLC (more on 10DLC below). We recommend Zoho Campaigns customers planning to send SMS campaigns in the US via long code to complete the industry-standard 10DLC registration process. This step plays a crucial role in curbing SMS spam and fraud significantly.
US telecom companies are requiring businesses to complete the 10DLC registration process to protect consumers, increase deliverability, and boost customer engagement.What is 10DLC?
10DLC (10-digit long code) is a type of long code that enables businesses to send mass SMS messages to their customers. These numbers are local long-code numbers that are approved by mobile network operators for A2P (application to person) SMS messaging.
How can businesses register for 10DLC?
This approval comes about by registering the local long-code number with a verified 10DLC brand and an approved 10DLC campaign.
What are the benefits of registering with 10DLC?
It's essential for businesses to register their long code number with a 10DLC brand to improve their SMS deliverability rate.
Here are some advantages to using a registered 10DLC for your business texting needs.
Familiarity to recipients: Typical 10-digit phone numbers are familiar to customers as they use and see them daily. This can result in higher open rates and better engagement. Moreover, you can choose an area code or text-enable your existing voice-only number (like a landline or VoIP) for A2P messaging. This can result in higher open rates and better engagement.
Improved deliverability and throughput: Registered 10DLC numbers are designed for high message throughput, resulting in fast and reliable message delivery. This helps ensure your messages reach your intended recipients promptly.
Cost-effective solution: 10DLC numbers are typically more accessible and cost-effective compared to short codes, making them a budget-friendly option for SMS and MMS messaging campaigns.
Scalable solution: 10DLC numbers offer scalability for businesses of all sizes, from small businesses to large enterprises, allowing businesses to tailor messaging campaigns to their specific needs and goals.
How can businesses get started with 10DLC?
Here are the steps businesses in the US must follow to send SMS messages via 10DLC.
1. Purchase long codes: Businesses can purchase long codes via Zoho Campaigns and use that code to trigger SMS campaigns directly from our product. Please refer to the following document to learn how to purchase long codes.
2. Register with a 10DLC brand: Businesses must register their long code number with an authorized 10DLC brand.
There is a one-time fee for this. Businesses have to pay a one-time fee of $4 through SMS credits to register a brand. This is a pass-through fee applied by the Campaign Registry. Check our document for more details.
The Campaign Registry is a government mandated independent agency that manages 10DLC brands and campaigns. They mediate between mobile network operators and businesses. Please refer to the following document on how to register a 10DLC brand.
3. Create a 10DLC Campaign: The next step is to create a 10DLC campaign. Before that, businesses must create a brand to enable a 10DLC campaign and send SMS messages, because every campaign is associated with a brand.
Businesses must also select a use case before launching a campaign to highlight the purpose of the SMS campaign. Starting from poll/voting to emergency alerts, businesses can choose different types of use cases. They need to purchase monthly credits based on the use cases they select. Here is a document that has more details on this.
4. Associate a number with a brand: Every brand must be associated with a long code number. One business can create multiple brands with different long code numbers. However, every brand and campaign must be associated with a specific long code number.
We again insist businesses register with 10DLC for sending SMS campaigns, as we'll not be allowing businesses to send SMS campaigns without 10DLC registration in the imminent future.
We have created a list of FAQs to address some of your questions or to clarify specific points.
In case you need any assistance with respect to registration or for further clarifications, kindly write to us at support@zohocampaigns.com.
Access your files securely from anywhere
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Vipasha Sinha
lori
Meyyappan CT
Sticky Posts
Marketer's Space: Proven tips to improve open rates – Part II
Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-headerTip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Trigger workflows from SLA escalations in Zoho Desk?
Hey everyone, I’m currently working with SLA escalation rules in Zoho Desk and ran into a limitation that I’m hoping someone here has solved more elegantly. As far as I can tell, SLA escalations only support fairly limited actions (like changing the ticketIs there any way to have Dataprep ingest RSS?
As stated by the title. Does the Zoho environment offer tools that I can use to, directly or using workarounds, have Dataprep ingest an RSS feed? ThanksConnect ZOHO social with Google Data Studio and download data from ZOHO social
Dear ZOHO team, I am writing this message to enquire about how to connect ZOHO social with Google data studio since our company would like to use Google data studio to generate reports. Is it a way to download data from ZOHO social? Best regards, ChrisZoho People Whats New - Q2 2026
Hello Users! We're excited to share the latest updates introduced in Zoho People during Q2 2026. This release brings a range of new features and enhancements designed to simplify HR operations, automate routine processes, and deliver a smarter, more connectedManage booking pages from your mobile
Hello everyone! We are happy to announce that users can now add and manage booking pages from their Bigin Android app. It is a multi-step form that users can create for purposes like booking appointments, scheduling calls or meetings, conducting webinars,Zoho Team Inbox - roadmap
Hi, would be good to understand the Teaminbox roadmap, in particular: 1. API / Zoho Deluge connections. We have a process where the each email needs to be either tagged or assigned daily. It would be great if we could automate a 5pm alert for any exemptionsZoho CRM Community Digest - July 2026 | Part 1
Hello everyone, July is here! The first two weeks brought six CRM updates ranging from privacy-ready webforms to a significantly more powerful Layout Rules engine, two community wins worth a look (a dashboard workaround for spotting leads with no activities,How do I migrate from Office 365 to Zoho Mail?
Check out Advik Email Migration Wizard, this software is specially developed to move mailboxes from Office 365 to Zoho Webmail. In addition you can migrate from Gmail, Yahoo, Rediffmail and 80+ webmail servers to ZOHO MAIL. Isn't it amazing? This is an all in one email migration solution. Steps to export emails from Office 365 to Zoho Webmail are as follows; Run Advik Email Migration Tool in your system. Select Office 365 as source and enter its login credentials. Select mailbox folders and chooseTopics not loading in individual contact records in Zoho Marketing Automation
When working correctly, an individual contact record in ZMA shows a "Topics" section in the "Subscription" tab of the individual record. However, in 2+ different Zoho accounts and different browsers, the "Topics" section doesn't load and instead it spinsHelp: Capture full page URL in hidden field when same Zoho Form is embedded on multiple pages (iframe)
Hi all, Goal Use one Zoho Form across multiple pages and record the exact page URL (incl. subdomain + path + hash) where the user submitted it. Example pages: https://www.example.com/cargo/ https://www.example.com/cargo/containers/#contact https://cargo.example.com/auto/how to get transcripts with speaker and time marks?
Hello, I downloaded the transcript of a recent meeting and noticed that the TXT file does not bring the speaker name and the time mark. Is there any way to make it happen using ootb resources from Zoho Meeting? bestSalesIQ's Summer '26 Release: For The Moments That Matter
Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversationCannot deploy digital employee-
I followed the guide here https://help.zoho.com/portal/en/kb/salesiq-2-0/for-administrators/operators/articles/zia-agents-in-zoho-salesiq#Supported_SalesIQ_Tools but no matter how many times I try I cannot for the love of god make it work I get this errorDisplaying only unread tickets in ticket view
Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that【受付開始】Zoholics Japan 2026 開催のご案内
Zoho が年に一度開催するユーザー向けイベント「Zoholics」。 今年は 「AI-Powered DX with Zoho」 をテーマに、2026年9月25日（金）に 東京駅直結の会場とオンラインのハイブリッド形式で開催します。 今すぐ申し込む AIの活用が加速する今、業務効率化やDX推進に取り組む企業にとって、 「どのようにAIを業務へ取り入れ、成果につなげるか」が重要なテーマとなっています。 Zoholicsでは、Zohoの最新AI機能や製品アップデートに加え、実際の活用事例や業務改善のヒントをご紹介します。Print checks for owner's draw
Hi. Can I use Zoho check printing for draws to Owner's Equity? This may be a specific case of the missing Pay expenses via Check feature. If it's not available, are there plans to add this feature?Reconciliation: don't auto-select transactions outside the entered Period
When initiating a reconciliation for a defined Period (say April 1 to April 30), Zoho Books auto-checks transactions whose Statement Detail dates fall after the period end date. With "Show based on grouped bank statements" enabled (the default), the screenComo exportar la base a excel sin perder datos
Estimados quisiera saber como exportar o descargar la base de tickets para hacer estadisticas sin perder datos al copiarHow can be requests for new job managed in Zoho recruit?
If we use both Zoho people and recruit, can our managers (heads of department) use Zoho products to create requests for new job to HR department? The current workflow is following: a head of department needs some extra HR, he creates a request describing the job and send it to HR director, HR director approves a request and forward to a HR manager. I see only one way to partly solve the problem - grant the heads of departments recruit administrator permissions, so they could create new jobs. It isCan't view nor download attachments
Me and a number of people I know suddenly stopped being able to either view nor download attachments that arrive in new emails we receive since this morning. Older emails work just fine and we can download/view them. Zoho Mail states the it wasn't able[IDEA] Bring Layout - Conditional Rules and Client Scripts to Zoho Books
The problem We run Zoho Books with two e-invoicing integrations: myData (Greek tax authority, AADE) and PEPPOL (EU e-invoicing). Between the two, our Invoice form carries a large number of custom fields — document type codes, VAT exemption categories,Linking the Overview window between reports on a dashboard
Is there a way to link the Overview window for two or more charts on a dashboard? We have several dashboards where users often want to set the window for 3 or 4 reports to the same time period. Doing it manually is time-consuming and cumbersome, but IHow to embed event list page from Backstage onto my site
I'd like to embed the events list page from Zoho Backstage ( https://biz2bizlinksevents.zohobackstage.com/events) into my site, but when I use an iframe it says the page refused to connect. My other iframes with microsites from Zoho recruit and formsSubforms and automation
If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM"code":3001 ["Failed to update data."]
I would like to seek your expertise - I might be wrong on my approach also.. I highly appreciate your advice. 1 problem remains is when a new row was added on the existing one [from another form that trigger upon Successful form submission ], it getsBUG: If you put "Blueprint" at the top of Workqueue, tab switching leads to long loading and no display
WORKFLOW ISSUE: Zoho Finance Extension
Workflows are no longer triggering in my extension. This is true for the testing environment and 5 other organizations it is installed on. There are no conditions set for the workflow, and this is true for both create and delete related actions. WorkflowsDrive Zoho CRM adoption and usage through our native integration with Zoho DAP
You chose Zoho CRM for its depth: its powerful automation, its rich analytics, and its extensive customizability. But there's a hidden last mile in every rollout: the gap between the software's capabilities and your team's daily execution. When new hiresMoving from Office365 to Zoho Mail
I have few mailboxes on Office365. One of the mailbox is coming up for renewal. How can I move this mailbox to Zoho Mail and continue to have other mail boxes continue to use Office365 mail? Thanks, -NaveenBest sales insights for target accounts?
Question for all the sales power-users out there: I would like to gain insights from Zoho CRM for a rotating list of target accounts. Each Outside Salesperson has 5 target accounts, and they can change these targets quarterly with management approval.WhatsApp Vendors
Hello, so WhatsApp works with the below, mainly with the customer side modules. Can we get functionality on the vendor side modules? WhatsApp is often the preferred method of communication with some vendors. Credit Notes Payment Receipts Sales ReceiptsText on Zoho Sign confirmation dialouge is very small compared to text used everywhere else on Zoho Sign.
I've reported multiple times through Zoho's support email that the text on this notification is very small in contrast to all the other text on the Zoho Sign app. I think it's a bug and it just needs the font size to be increased. It's very minor butTime Zone is incorrect
Time zone is not working properly...I've checked it twice. I'm eastern U.S. time it's currently 12:22 pm EST. CRM shows 3:22 pm EST.Over-the-Air (OTA) Updates for V3 Attendee Apps | Zoho Backstage
Keeping participants on the latest version of your event app shouldn’t depend on App Store or Play Store review timelines. With Over-the-Air (OTA) updates for our V3 attendee app, the latest version is delivered directly to participants through an in-appPlease Remove the Confirmation Popup
Currently, every time a recruiter changes the status of a candidate in Zoho Recruit, a popup confirmation appears that requires clicking “OK, Got it” before proceeding. This creates unnecessary friction in the workflow, especially for users handling highZoho Projects: Q2 Updates 2026
Dear Users, During the first quarter, we launched our most advanced version of Zoho Projects, namely Zoho Projects Infinity. With support for Custom Modules, Custom Dashboards & Reports, along with built-in AI tools, we enabled users to create their ownOverview on users IMAP settings
We have about 30 users who all have the channels/email/email configuration/IMAP integration/O365 enabled and emails are synchronized. Here my problem: Passwords for the email accounts are expiring on individual bases and most of the users forget to updateWhat is a realistic turnaround time for account review for ZeptoMail?
On signing up it said 2-3 business days. I am on business-day 6 and have had zero contact of any kind. No follow-up questions, no approval or decline. Attempts to "leave a message" or use the "Contact Us" form have just vanished without a trace. It stillcrm to books
We currently sync CRM Contacts to Zoho Books Customers using two-way sync. We now wish to change to "Accounts & their Contacts". What happens to existing Books customers? Will they be merged with CRM Accounts, duplicated, left unchanged, or recreated?Alternate color rows
After I changed the background color to a dark gray and changed the alternate rows to a light gray. I have discovered that I can no longer change the text in the light gray rows to Bold.Next Page