Zoho Campaigns Related List in CRM

Zoho Campaigns Related List in CRM

hello,

there is a nice Campaigns related list in CRM Lead and Contact records. the list typically populates all campaigns in including emails from Zoho Campaigns which is done via CRM <> Campaigns integration. An empty related list visual attached:



However, if an email for a given Lead is sent via an Automation workflow in Campaigns, such email does not show up in CRM as it's not a Campaign. That said, I'd still like to have visibility in CRM on all emails sent from Zoho Campaigns for a given Lead or Contact record, including emails sent via Campaigns automation.

Just to be clear, this is Campaigns automation not CRM workflows automation.

Am I getting it right - there is currently no such visibility in CRM? In that case, please consider this post as feature request.

Otherwise, I am keen to learn about potential workarounds for such visibility in CRM.

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