Zoho Creator | Introducing Augmented Reality

Zoho Creator | Introducing Augmented Reality

We're delighted to announce augmented reality (AR) in Zoho Creator! Now, you can set up your own immersive 3D experiences—combining a glimpse of the real world with computer-generated graphics. AR technology augments what you see, by superimposing digital data (3D models) on real-life objects, captured by your device camera. This real-time digital interaction provides better data visualization and enhances end-user experiences, providing you with exciting new business opportunities.


AR is seamlessly accessible via web browsers, smartphones, and tablets, which facilitates the growing interest in multi-experience development platforms (MXDPs). Using AR, your businesses can provide unique approaches to key business challenges in real-world applications.

AR can enhance user experience in many ways:

  • Organizations can use AR to promote their products or services and launch innovative marketing campaigns.

  • A rich feedback loop can be created using AR in product customization and quality, where users can select the defective products and also annotate the 3D models by describing the defects.

  • Users can try out different products virtually, check if a product fits well in their rooms (in the case of furniture products) by either partial or full replacement of the original view of a product with an augmented view of the same product, and make informed choices, all within the comfort of their homes.

AR types in Creator

  • Marker-based AR: This AR-type relies on the recognition of images (referred to as markers). Markers are unique, visual patterns that your device cameras can easily recognize and process. For example, you can point your devices at markers such as scan codes or logos to seamlessly activate the AR experience. Marker-based AR works by scanning a marker, which triggers the content to be overlaid on the camera upon visuals matching the marker image For example, students can scan a diagram in their textbook and view its 3D model (projected on the diagram) through their digital devices.


  • Markerless AR: This AR type does not use a marker. Instead, it allows you to scan the real environment and place digital elements on the recognized (flat) surface. This offers more control to users, as it allows them to choose where they would like to place the virtual object (including real-life placement of virtual augmented objects). For example, furniture companies can enable customers to virtually place their furniture in their homes to check if it would fit well.

    In the markerless AR type, users can preview the models in the following two modes:

    • AR mode: This mode displays the 3D model as superimposed on its environment. Users can rotate/move their devices to view the plotted model.

    • Object mode: This mode displays only the 3D model. It allows you to view the selected/scanned model in a 360˚ rotation. You can also zoom in and zoom out the model, as per your convenience.

Note: These modes are available in the AR field and AR viewer (only for markerless inputs).

AR in Creator

In Creator, AR has been introduced across three modules:

  • Microservices - AR Library

  • Form fields - AR field

  • Pages - AR Viewer

AR Library

AR library stores AR sets of all the apps in your Creator account. You can add and manage AR sets from here. An AR set consists of AR elements such as 3D models and their markers.

AR field

The AR field in a form displays the AR sets (3D models) from the AR library as a dropdown. You can add the AR sets in the AR Inputs field property. When you access your app in live, you can choose a model from either marker-based or markerless AR sets, and you can annotate it.

AR Viewer

The AR Viewer acts as an interface for your device's camera. This interface is used to invoke the camera (only in mobile) to scan a marker for your marker-based AR sets. In your app's page, you can configure the AR Viewer's input in two ways:

  • Marker-based AR Sets: To scan the marker and plot the respective 3D model.

  • Passing the 3D model's name through page parameters to load a 3D model directly.

Illustration

1. Imagine you've created an app named Zylker Jewelry. The following flowchart shows how AR is used across this app.


This app enables you to perform the following actions:

(i) Users can use the scanner (AR viewer) on the app's Jewelry Lookbook page to scan the various designs available on your brochure and view them as popup models. They can rotate, zoom in and zoom out, and view the models in full-screen as well.

(ii) Quality assurance engineers can select 3D models of the defective jewels and also annotate them by describing the defects.

Let's take a look at how the above actions can be configured in the Zylker Jewelry app.


This app has an AR library that contains 3D models of chains (marker-based) and rings (markerless).


The app's Jewelry Lookbook page has an AR Viewer element with the 3D models of chains as its input. When users access this page, they'll be able to scan the brochure and view the available chain designs on their devices.


The app's Add Defect form has an AR field containing the 3D models of chains and rings as its AR input. Quality assurance engineers can select the 3D models of defective jewelry from the dropdown and annotate the models by describing the defects. This form also has an Assign To field, that assigns the defect to the designated Service engineer, who can view and take appropriate action.

2. Using AR, classroom education can become all the more intuitive and interactive, as it enables teaching staff to demonstrate virtual examples of textbook concepts. This, in turn, will enable students to engage more actively, learn faster, and memorize information more easily.

Let's take a look at Zylker Schools of Learning, a learning app created for teachers and students. This app facilitates interactive learning through AR technology used across the following components. Apart from these, AR functionality can also be accessed via your mobile applications.

  • AR Viewer

  • AR field

AR Viewer:

This app has an AR library that contains textbook diagrams as markers, along with their 3D models. The app's Virtual Book page has an AR Viewer element with the 3D models as its input.


When students access this page, they can click the diagrams and view them in both AR mode and Object mode — rotatezoom in and zoom out and view in full-screen as well.


When you access the app via mobile, apart from viewing the diagrams in AR Viewer (similar to web), students can also open their device scanner, scan their textbook diagrams and view them as plotted (popup) models on top of their textbook.


AR field:

This app has a New Task form that contains an AR field. This field has 3D diagrams as its input. You can assign tasks to your students, asking them to annotate the 3D models and also view the submitted tasks.


In the below GIF, the demo user Demo 3 is the Teacher profile and Demo 1 is the student profile.


You can also place stickers of the textbook diagrams on your classroom walls, which can be scanned by your students through the provided devices. Upon scanning the sticker, they can view, rotate, and annotate the 3D model of the scanned image which is mapped in the AR Library.

Thus, AR helps in explaining otherwise plain textbook concepts in a visually-appealing manner.

Feature release plan

AR in Creator will be available in C6 for Paid plan users only.

If you have any questions related to AR, please feel free to contact us at support@zohocreator.com.

Regards,

The Zoho Creator Team


    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Introducing Zoho Creator's 2025 Release Projection 2

                                                            Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
                                                          • Zoho Creator - 2023 Release Projection 1

                                                            Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
                                                          • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

                                                            Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
                                                          • Zoho Creator - 2023 Release Projection 2

                                                            Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
                                                          • Upcoming Updates - August 2022

                                                            Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Zoho CRM Workflow and Function Backup Options

                                                                                                            Hi everyone! I have been able to make several backups of my CRM data and noticed that the Workflows and Functions are not included in these backups. To my knowledge, there is no backup feature for workflows and functions, which is problematic in of itself.
                                                                                                          • ListObjects is recognized by VBA

                                                                                                            Sub addNewRow() Dim ws As Worksheet ' Set your worksheet name Set ws = ThisWorkbook.Sheets("Invoice") ' Set your table name (change "Table1" to your actual table name) ws.ListObjects("InvItems").ListRows.Add End Sub I am getting Unknown function: Li
                                                                                                          • KPI Widget dashboard select periods

                                                                                                            I have a problem with selecting periods as a user filter. In the beste scenario I would like to have to have a period filter like Google Analytics has of Datastudio (see attachment). In the KPI widget I "Group by "inquiry_date" on week&Year". It selects
                                                                                                          • Need a way to secure Prefill URLs in Zoho Forms (hide or encrypt prefilled values)

                                                                                                            Hi everyone, I often use Zoho Forms with prefilled URLs to simplify the user experience — for example: https://forms.zohopublic.com/.../form?Name=David&Amount=300 However, the problem is that all prefilled values are visible and editable in the link.
                                                                                                          • Can’t send emails from Zoho CRM after adding a new user — verification codes not received

                                                                                                            Hi everyone, We recently added a new user to our Zoho CRM account and purchased an additional license. Since then, we haven’t been able to send any emails from Zoho CRM. Our Zoho Mail accounts are working perfectly, we can send and receive emails directly
                                                                                                          • Can I add Conditional merge tags on my Templates?

                                                                                                            Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
                                                                                                          • CRM for email in Outlook: how to ignore addresses?

                                                                                                            We’re using the "Zoho CRM for email" add-in for Outlook. When opening an email, the add-in displays all email addresses from the message and allows me to add them to the CRM or shows if they’re already contacts. However, sometimes people listed in To
                                                                                                          • Scheduling Calls in CommandCenter / Blueprints

                                                                                                            I would love it if you could add a function to schedule a call in the lead's record for a future date. I know you can add a Task by going to Instant Actions > Task and completing the form: These tasks go into the lead's record under Open Actions. But
                                                                                                          • Workflow Creation with Zia gets stuck

                                                                                                            It gets stuck here:
                                                                                                          • Quickly send emails and sync conversations with custom email addresses in CRM

                                                                                                            Editions: All editions DCs: All DCs Release plan: This enhancement has been released for customers in all DCs except IN and US. We will be enabling it for IN and US DC customers soon. [Update on 22 May 2024] This enhancement has been released for all
                                                                                                          • Zoho製品と生成AIツールの活用について

                                                                                                            いつもありがとうございます。 弊社では、Zoho Oneを契約し、CRMを軸として、見込み客の管理から商談、その後の受注や請求の管理、サポート業務(Desk)、業務データのレポーティング(Analytics)などを行っております。 Zohoサービス自体には、Ziaというツールが搭載されているかと存じますが、それ以外の外部の生成AIツールと連携した活用などもできるのでしょうか?具体的には、CopilotなどがZohoに登録されているデータや情報を見て、対話型で必要なデータを提示してくれたり、商談や蓄積されたメモなどを分析してユーザが知見を得られるような活用ができないか、と考えております。
                                                                                                          • File Field Validation

                                                                                                            Hello all, We are tracking our customer NDA agreements in our CRM and have created 2 fields to do so, an execution date field and a file upload field. I want to create a validation rule to ensure that when the execution date field is populated that the
                                                                                                          • Work with Contacts who use multiple Emails / Manage obsolete Email addresses without loosing Emails in Context

                                                                                                            Hello List Work with Contacts who use multiple Emails Only after 1 week in using Zoho CRM productively we have contacts which randomly use 2 different email addresses. From the concept I've understood that Zoho CRM offers two email fields which are recognized
                                                                                                          • New Field in CRM Product Module Not Visible in Zoho Creator for Mapping

                                                                                                            I created a new single-line field in the Products module in Zoho CRM. Zoho CRM and Zoho Creator are integrated, but the newly created field in CRM is not visible in Zoho Creator when I try to map fields.
                                                                                                          • Send WhatsApp voice messages from Bigin

                                                                                                            Greetings, I hope all of you are doing well. We're happy to announce this enhancement we've made to Bigin. Bigin's WhatsApp integration now supports audio messages, so you can record and send voice messages. This makes it easier to handle customer questions
                                                                                                          • Microsoft Teams now available as an online meeting provider

                                                                                                            Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings
                                                                                                          • I want to subscribe 1 professional user but the email only 250 per day?

                                                                                                            When I subscribe 1 professional user, I am only able to send 250 email per day? So less? Or is it typo, 2500 rather than 250? Any sale agent or friends can clear my doubt? Thank You
                                                                                                          • Cliq does not sync messages after Sleep on Mac

                                                                                                            I'm using the mac app of Cliq. When I open my mac after it was in sleep mode, Cliq does not sync the messages that I received. I always have to reload using cmd + R, which is not what I want when using a chat application.
                                                                                                          • How to add a % Growth column for year-over-year comparison (2024 vs 2025)

                                                                                                            Hello, I am trying to build a monthly revenue comparison between 2024 and 2025 in Zoho CRM Analytics. My current setup is: Module: Deals (Affaires) Filter: Stage = Closed Won Date field: Closing Date Grouping: By Month Metrics: Sum of Amount for 2024,
                                                                                                          • How do you map a user picklist field to another user picklist field.

                                                                                                            In Zoho Projects, I'm trying to map a custom field (user picklist) in Task Details to a field (user picklist) in the Project Details. How do you get the two to map to each other? This is what I currently have that works for my other fields but doesn't
                                                                                                          • Explore Competitive 3D Scanner Prices at Protomont Technologies

                                                                                                            The genesis of Protomont Technologies emerged from the collaborative efforts of the founders in 2019, both the founders shoulder an enormous experience in the world of 3D Printing. Protomont Technology aims to craft your vision with creativity, empowering
                                                                                                          • New and improved API resources for Zoho Sign Developers

                                                                                                            Hello, Developers community! We know that for you, an API's real value depends on how quickly, easily, and reliably you can integrate the it with your application. That's why we're excited to talk about the recent improvements to our developer resources,
                                                                                                          • stock

                                                                                                            bom/bse : stock details or price =STOCK(C14;"price") not showing issue is #N/A! kindly resolve this problem
                                                                                                          • Marketing Tip #5: Improve store speed with optimized images

                                                                                                            Slow-loading websites can turn visitors away. One of the biggest culprits? Large, uncompressed images. By optimizing your images, your store loads faster and creates a smoother shopping experience leading to higher sales. It also indirectly improves SEO.
                                                                                                          • Why can I not choose Unearned Revenue as an account on items?

                                                                                                            Hello, I do not understand why we don't have the ability to code an item to unearned revenue. It is not an uncommon situation to have in business. I understand that there is the Retainer invoice as an option, however that doesn't really work for us. Our
                                                                                                          • Form Submission Emails

                                                                                                            Is there a current delay with submission emails being sent? We've had 10-20 forms completed today but only a handful of emails.
                                                                                                          • Rules not working properly

                                                                                                            I created a rule to display certain fields on certain states. But it seems to be not working. It hides the fields even when I selected California, (which is a state that should show the fields when selected)
                                                                                                          • Notebook font size issue

                                                                                                            If I copy something from somewhere and paste it in my notebook, the font size becomes smaller.
                                                                                                          • Sign in process is beyond stupid. I'd rather plug my phone into USB and copy files than sign in to this POS.

                                                                                                            792 clicks and fields to fill in just to get into a 3rd rate app is too stupid for me.
                                                                                                          • Ampersand in URL parameter // EncodeURL does not work

                                                                                                            Hi Zoho, I have a url link with a parameter. The parameter is including ampersand in some cases (Can be "H&M" or "P&I") When trying to use %26 instead of "&"  (the result I get using EncodeURL()) I get H%26M instead of H&M in the parameter field. How can I solve this? Thanks! Ravid
                                                                                                          • how can we create in zoho crm a new contact when the looup does not find a similar existing one

                                                                                                            In forms/integrations/zoho crm / ne w record tab, contact name is to be mapped with my form contact name. When I go in biew edit/lookup configuration, I don t get the options (help dedicated page simply repeat the same info you get in the app) and does
                                                                                                          • Directory Websites

                                                                                                            Directories are a good website category to gain search engine traffic. Directories for a professional service category as an example can help their members in search results over their individual website. It would be nice to have a directory template
                                                                                                          • Manage Task on Mobile

                                                                                                            How do we manage our task on mobile devices? It seems that there should be a standalone mobile app to handle the new task features. The new features released in regards to Task management are great by the way! Now we need to bring that all together in
                                                                                                          • Set Default Payment Method & Default account

                                                                                                            Hi, I would like to know how to set the default payment method and default bank account when recording payments in zoho books. At present we have to change these fields everytime we record a payment, which leads to potential error and as we have a very
                                                                                                          • Customer Portal on Zoho Desk

                                                                                                            Hi, I'd like to know more about the items below I found when setting up the Customer Portal on Zoho Desk. Could someone help me explaining these in details? Especially the 2nd and 3rd point. Thanking you in advance! Permissions Customers can sign up for Customer Portal Customers can view tickets of their organization (contacts) Customers must register to access Customer Portal Display Community in Customer Self Service portal
                                                                                                          • Slow Performance on desk.zoho.com. 11/3/2025

                                                                                                            I’m not seeing any active service alerts for desk.zoho.com, but everyone on our account is currently experiencing very slow load times when opening or navigating tickets. We’ve already tried the standard troubleshooting steps — clearing cache and cookies,
                                                                                                          • "Authorize to Access Your Account"

                                                                                                            Hi, I'm trying to log into cliq on my phone but I can't. It says "Authorize to access your account - Verify your identity to access your account using oneAuth credentials", and asks for a password. I tried maybe 100 different passwords and nothing works.
                                                                                                          • Books API Receiving an Error that Doesn't Make Sense when Creating Credit Note - trying to use 'ignore_auto_number_generation' argument

                                                                                                            Hello, I'm working on a newly created routine and I'm getting an error that doesn't make sense when trying to create a new Credit Note. Here is my POST request. Endpoint: https://www.zohoapis.com/books/v3/creditnotes?organization_id=########## Body:     {
                                                                                                          • Computer Showing Offline in Unattended Access

                                                                                                            I have a computer that was connected to the internet but showing offline in Assist. I tried uninstalling the program and deleting it from Zoho Assist the reinstalling and it still does not show up. I have been a user for several months and am not pleased with the lack of connectivity with Assist. If this continues I will have to find another product. The computer I reinstalled it on is not even showing up in Assist now. The name is NYRVLI-PC. Thanks
                                                                                                          • Closing Accounting Periods - Invoice/Posting dates

                                                                                                            Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
                                                                                                          • Next Page