The link below was working perfectly until some hours ago, when it started to show the following message:

The view cannot be displayed since the associated criteria is not valid

https://reports.zoho.com/ZDBDataSheetView.cc?OBJID=272046000000797758&STANDALONE=true&privatelink=697a90cebec169368d0aa6ad2b9672e9&WIDTH=400&HEIGHT=300&ZDB_THEME_NAME=blue&ZOHO_CRITERIA=(COORDENADOR='REGIS ARTUR DE CASTRO AMARAL' OR SUPERVISOR='REGIS ARTUR DE CASTRO AMARAL' OR PROMOTOR='REGIS ARTUR DE CASTRO AMARAL')

(Instead of clicking on the link above, kindly copy & paste the entire text as the forum html editor is breaking the underlying link )

I´ve tried using single criteria and the problems remain the same. The same criteria works perfectly when applied directly on isolated charts an tables, however on Dashboards it fails with that message.

Please remember that the link was working fine during the last weeks. Nothing has changed and it was in use minutes ago it started failing, as our staff were preparing powerpoint presentations based on those dashboards.

Did something change in your sever? How can we solve this?

I appreciate your urgent attention as we´ve lost access to crucial information on a production site.