Hello All --

We have integrated RingCentral with MS Teams via the RC plugin.  Has anyone determined a way for Zoho CRM to use the plugin instead of using the RC app?  Having both Teams w/ RC and RC app running causes multiple prompts when receiving calls.

Google recommended Zoho Flows, but I need help finding how to make it work.   I have requested help via the Zoho Flows team.  I don't want to pay an extra $10/mo for Flows for this feature, so workaround would be great.  

Any help, ideas, or other comments are welcome.