Zoho CRM + Cisco Communications Manager (PBX)

Zoho CRM + Cisco Communications Manager (PBX)

Is it possible to integrate Zoho with Cisco Communications Manager (PBX)?  We would like to pass caller ID to Zoho to bring up the record when the phone rings.


Moderation Update (22nd July 2024):

We are happy to inform you that the Cisco integration with Zoho CRM is available upon request. You can request access to your Zoho CRM account by following the steps below.

      Setup > Channels > Telephony > Telephony Marketplace > search for 'Cisco' > hit 'Request Access'.

Here is the document that will help with installing the integration.

Help | Cisco Telephony Integration

Please write to support[at]zohophonebridge[dot]com for any questions or challenges. We will help.

We will update the post once this becomes available for direct download.


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