All of my staff are reporting that their sessions will not stay logged in.

I have verified everyone selects the "Keep me logged in" option on login, and there are a number of different platforms and browsers being used, so it is not a browser specific issue.

This is incredibly frustrating, as they may go to log a call, and they suddenly need to log in while on the phone.

I have tried setting it up to log in automatically using their google account. This does not extend their session at all.

Is there a fix for this issue?

I have searched extensively, and only found a number of historic threads with the same complaint and no resolution.

Thanks.