ZOHO CRM email - group inbox

ZOHO CRM email - group inbox


RE: Group inbound email

A feature that I feel would be useful to ZOHO CRM new email section is "group email"

several companies have it within their CRM programs

it would allow us to set up a group email box and then decide who gets the email and/or auto assign the email to the next in line

that way we know that all public emails have been responded to-we have several public inbound email boxes: info@, sales@

I attached a screen shot of a program I use for another company for your review

this is something to consider to make ZOHO CRM email more useful

is this something ZOHO CRM would consider?