Zoho CRM Email Templates are clunky and distort on mobile

Zoho CRM Email Templates are clunky and distort on mobile

Why is the CRM Template builder for emails so outdated compared to other tools like Canva or MailChimp? It is a horrible process to try to create something from scratch then you can’t change half of the elements in the email. Fonts are ugly and basic.

The main problem is the email coming out to your phone looks nothing like the email in the editor. Why does it automatically change size of all the elements mobile? Why not just fit to screen?