ZoHo CRM for Healthcare Professionals Referrals

ZoHo CRM for Healthcare Professionals Referrals

We are a growing Physical Therapy practice that rely heavily on referrals from orthopedic doctors, hospitals, lawyers, surgery centers and managed care contractors (marketing agents). CRM can easily track these referral sources BUT how do we effectively record/track/analyze the actual patients that they send to us. A simple example is referral source A sends us Patient John Doe. We need to record that patient name, type of patient, treatment date range, total expected revenue for that patient and referral fees paid to referral source for that patient. We may also pitch the referred patient for referrals...