Zoho CRM for Twitter - Customer's Tweets within CRM.
Most of you using Twitter for business, would have a separate account for the organization; To follow your business contacts, to market you products and services, provide quick customer support and also as an engagement platform… and let's not stop with this. There are other activities too but how well is this valuable information organized, to get the most of it?
Say your Sales Reps have 100 plus leads generated from the web forms everyday. The one important thing they would want to do is try to know more about the leads to strike up a conversation. When your prospects are using Twitter, they donate all kinds of important & useful information. So, with the 100 plus leads, how will the sales reps keep track of those numerous tweets in the Twitter account and relate it to the various leads the CRM account! And yes, in the twitter Timeline that keeps flooding with tweets, they can't spend hours searching and referring to customers' tweets.
We've got a solution to that! It's Zoho CRM for Twitter - Customers' Twitter profiles inside your CRM account. With Zoho CRM for twitter, your task becomes relatively simple. All you need to do is, go to the lead's details and click on the Twitter icon. That will bring up the lead's Twitter profile along with the tweets. So before you make a call, you can check out the details of the lead in your CRM account, and also quickly look up for additional information in the associated Twitter profile. Isn't that easy, time saving and organized!
So why not use the Twitter Integration in your CRM account? Read more on this in our Online Help and Blogs.
Try this new feature and let us know you comments.
Regards,
Pavitra J.
Say your Sales Reps have 100 plus leads generated from the web forms everyday. The one important thing they would want to do is try to know more about the leads to strike up a conversation. When your prospects are using Twitter, they donate all kinds of important & useful information. So, with the 100 plus leads, how will the sales reps keep track of those numerous tweets in the Twitter account and relate it to the various leads the CRM account! And yes, in the twitter Timeline that keeps flooding with tweets, they can't spend hours searching and referring to customers' tweets.
We've got a solution to that! It's Zoho CRM for Twitter - Customers' Twitter profiles inside your CRM account. With Zoho CRM for twitter, your task becomes relatively simple. All you need to do is, go to the lead's details and click on the Twitter icon. That will bring up the lead's Twitter profile along with the tweets. So before you make a call, you can check out the details of the lead in your CRM account, and also quickly look up for additional information in the associated Twitter profile. Isn't that easy, time saving and organized!
So why not use the Twitter Integration in your CRM account? Read more on this in our Online Help and Blogs.
Try this new feature and let us know you comments.
Regards,
Pavitra J.