Zoho CRM integration with Call Center
Hello Team Zoho,
I would like to know if anyone can give me some direction with my project,
I need someone to integrate Zoho CRM with Kall8.com -- what we need is basically: -when phones ring from various 800 numbers (kall8), we need a Lead field populated in Zoho CRM possibly in real time. It must contain "lead source" , "caller id number" "time of call" If real time is not possible, we would need to scrap data every few minutes or so. Our sales manager must manually enter leads to assign to sales team. We need to pull data from Kall8.com and have the leads automatically go into Zoho CRM
Here is what Kall8 said:: We can give you the data via HTTP post. If Zoho CRM is able to use data in that format, then we should be compatible. I have attached some documentation that you can take to Zoho CRM as an example of what our posting looks like in addition to the tags we use. I hope this helps.