Zoho CRM integration with LiveChat
Hi guys,
Is there anyone who has built an integration with LiveChat? I'm looking for a developer who is able to create the integration functions like Zoho set in 2011 for LiveChat but inactivated that some time later.
- Search for a desired contact if default results were not satisfying
– if a contact is not found during the search based on pre-chat survey
data, the operator can modify the search query and perform another
search.
- Add a new contact using pre-chat survey data
– a new contact can be added to Zoho CRM directly from LiveChat.
- Add a new lead with chat transcript as a note
– a new lead can be created in Zoho CRM directly from LiveChat. The
chat transcript will be automatically attached once the chat session is
over.