Zoho CRM is HIPAA Compliant now

Zoho CRM is HIPAA Compliant now

Hello everyone,

We have been overwhelmed with the increase of usage and popularity of Zoho CRM across a range of industries over the years. It is now time we expand our compliance management a notch, to provide a more secure, confidential, and rightful platform to our ever trusting customers.

To this effect, we are glad to announce that Zoho CRM is now going to support HIPAA compliance for our healthcare customers.
As more and more healthcare companies use CRM to manage their customer data it was important for us to shoulder the responsibility of ensuring data privacy.

Thus, we offer features that can be used by the healthcare organizations to secure personal health information and restrict export of such data in order to adhere with the HIPAA guidelines.

Here's a brief on what CRM admins can do:
By marking the modules and the fields that contain personal health data of an individual they can:
  • Restrict personal health data from being accessed through API.
  • Restrict export of personal health data during periodic data export procedures carried out in CRM. 
  • Encrypt the fields that contain personal health information using CRM's data encryption method to prevent unauthorized access. 
  • Restrict transfer of personal health data across Zoho apps as a result of integration.

Kindly refer to this help doc for more details regarding usage and configuration. 

We are opening this feature gradually and it will be available for all our users in a couple of days. 

Regards,
Anumita Gupta

    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now