Zoho CRM - Mail Merge Issues

Zoho CRM - Mail Merge Issues

Hi Support,

I am having several problems when attempting to create a merge document in Zoho Writer for use in Zoho CRM.

Situation:

I have created a multiple page merge document in Writer. This contain a header with images as well as tables. The format is fine before I merge.

Problem:

1. When I merge the document I lose the image in the header and the alignment of header text is corrupted. I also lose tick box images in the body of the document.

2. When I convert the merged doc to PDF or MS Word, text in the tables is cut off.

The issue occurs in Chrome and IE11

I'd appreciate some help with this.

Thanks,

James


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