Hoping someone can shed some light on this for us!

We have recently been testing the Zoho Outlook plugin as we wanted to be able to sync our calendars to outlook...

When adding a new event/meeting/etc to Outlook it instantly syncs to Zoho CRM and appears in our calendars which is amazing, however... when adding events directly into Zoho we have found it's not syncing to outlook unless we open the plugin menu and click 'Sync Calendar'.

Is there anyway for Zoho to automatically sync to the Outlook plugin? I have spoken to someone on the phone at Zoho and they said it will eventually sync but will just take time. It has been nearly 3 hours since i added an event in Zoho and it's still not displaying in my Outlook calendar.

It would be good if Zoho synced to Outlook as fast (or at least at quick intervals) like the Outlook to CRM sync. Can anyone advise on this as I can't find any sync settings in the plugin?

If the only solution is to manually force the sync in outlook then we may have to explore different options as being a large company we can't risk people not syncing their calendars for obvious reasons!

Many thanks,
Nick