There is a significant issue with some of your API calls and we have noticed 2 separate issues, which has caused significant issues with an integrated process.

We have had multiple developers look into this and confirm the issues.

Issue 1:

Duplicate data sent out when API call goes across multiple pages. 

Having checked our CRM there are definitely no duplicates present, however the API result contains 1 duplicated entry for every additional page that is returned in the API Call:

https://www.zohoapis.com/crm/v2/custommodule/search?criteria=((Country:equals:Netherlands)or(Country:equals:France)or(Country:equals:Ireland)or(Country:equals:Germany)or(Country:equals:Denmark))&page=1&per_page=200

when you then call:

https://www.zohoapis.com/crm/v2/custommodule/search?criteria=((Country:equals:Netherlands)or(Country:equals:France)or(Country:equals:Ireland)or(Country:equals:Germany)or(Country:equals:Denmark))&page=2&per_page=200

a duplicated entry is sent back.

When you modify an account it is always the latest modified account that is duplicated. 

This is a serve issue that has already cost us a significant amount of time and money, and nearly resulted in us duplicated payment of several thousand to one of our clients. 

Issue 2:

On another API call where you specify a criteria it is also the case that there is an account missing in place of this duplicated account. AS the total number of accounts match the total number on the CRM. 

We need a resolution to this quickly, please contact me directly for more information. 

James