I have 100+ company names listed under clients in my Zoho CRM account.

Since recently, Zoho no longer finds the company names for existing clients when adding a new contact in the CRM system.

Instead I can add the same client name for a second time, creating highly undesirable duplicate clients.

What can I do to fix this? This is a major usability issue for the CRM for me, as it will affect long-term data quality considerably.