Hi!,

I,m currently implementing ZOHO DESK and ZOHO CRM for our web based service.

In case of DESK, everything went smooth in terms of authenticating request. I just generated permanent Access Token and started using DESK API to send request. For example when a user during his visit on our website post a comment, we create a ticket in DESK etc. IT's great! BUT when it comes to ZOHO CRM, I strugle to autheticate any request. How can I generate permannet Accees Token for the account where I'm the owner so it would work as in ZOHO DESK case? I tried to use already generated permanent Access Token generated previously for DESK but i'm getting this reponse:

{

    "code": "INVALID_REQUEST",

    "details": {},

    "message": "unable to process your request. please verify whether you have entered proper method name, parameter and parameter values.",

    "status": "error"

}

My request  https://www.zohoapis.com/crm/v2/users