Hi!,
I,m currently implementing ZOHO DESK and ZOHO CRM for our web based service.
In case of DESK, everything went smooth in terms of authenticating request. I just generated permanent Access Token and started using DESK API to send request. For example when a user during his visit on our website post a comment, we create a ticket in DESK etc. IT's great! BUT when it comes to ZOHO CRM, I strugle to autheticate any request. How can I generate permannet Accees Token for the account where I'm the owner so it would work as in ZOHO DESK case? I tried to use already generated permanent Access Token generated previously for DESK but i'm getting this reponse:
{
"code": "INVALID_REQUEST",
"details": {},
"message": "unable to process your request. please verify whether you have entered proper method name, parameter and parameter values.",
"status": "error"
}