Zoho CRM Phonebridge: calling contacts with extensions
Is there a way to store phone extensions that will parse the phone number correctly and either dial (or at least ignore) the extension?
I'm getting an error from Twilio trying to call a contact with an extension number.
Using a comma (1-450-652-6200,245 ) the number is split in too and both 1-450-652-6200 and 245 are called, resulting in a error for the second one.
Using a P for pause, the whole number is rejected.
BTW, the comma or semi colon is often a pause in other systems and I'd like that.
For reference, dialing an extension in Twilio