Since a couple of weeks (i guess) I noticed that ZOHO changed the REPORTS module.
Initially I was able to create a report based on three modules (as an example): INVOICE, CONTACT, ACCOUNT.
In the FILTER section I was able to create a filter like this:
Tag (Invoice) contains Automotive
OR
Tag (Contact) contains Automotive
OR
Tag (Account) contains Automotive
Today, this is not possible anymore! Only one "Tag" appears in the selection drop down:
1) Which "tag" of which module is it from?
2) How can I make a filter with the tags in other modules?
The whole issue actually affects ALL VARIABLES with the same name.
So if you have a custom field called "internalTracker" and you have that custom field in different modules, you can NOT CREATE A FILTER anymore that would consider all the different fields...
I contacted ZOHO support already (request ID 28850982). They say that the change was intentional. SERIOUSLY?
Please ZOHO, solve this BUG as quickly as possible, that change really makes a huge impact on how we use reporting!