We are currently hosting the Zoho CRM unsubscribe link on our website, per the below directions:
When a customer clicks on the "Unsubscribe" link from the email, they are taken to the website appropriately with the form displayed. Is there any way that form could be pre-populated with the email address that the customer clicked from?
By default the "Enter your email address" is blank:
Is there anyway that we can default this field with the email address from which the user who received the email clicked "unsubscribe", perhaps passing the email address as a URL query parameter?
We have had a few customers complain about this already, asking why they have to input their email address again after they click "Unsubscribe" from email.
Any help would be appreciated.