ZOHO CRM vs Ceberus Helpdesk
Hi Everyone
We are a small Voice & Data Technology company in UK. We are contemplating the use of an on-line CRM system together with an on-line Helpdesk System. We have been recommended to use the Ceberus Helpdesk. However, looking into the ZOHO CRM system I notice that it has it's own Helpdesk features.
Has anyone got any experience of Ceberus to compare with ZOHO CRM?
From the small insight I have had on Ceberus it seems quite comprehensive in the features that are availible but would like some quick feedback on how ZOHO CRM campares...
Look forward to your replies
Regards
CD