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Hello everyone,

Every business, including yours, models its processes and customer data in its own unique way.

To streamline business processes exhaustively, it requires significant time, technical effort, and expertise from the admin. When business processes become unique and intricate, beyond the capabilities of CRM's automation and process management features, admins usually turn to code-based features such as custom buttons, widgets, etc.

Users in your organization perform several actions that are defined into their process. These can loosely be defined as two types: Processes that happen over a period of time and swift, frequent, repetitive processes.

Some example of swift frequent repetitive processes could be:

1. Cold calling leads in the system, with a string of conditional sequential questions

2. Modifying and placing orders from customers that call in with vendors

3. Allowing customers to create service requests end-to-end based on their preferences

When these cases are implemented for your very specific business process, there might be some step(s) that can't be implemented with out-of-the-box features. Or you might look for better experiences for your users such as ease of access outside the record, not needing to navigate to the fields, etc.

Here, the admin uses features such as Custom Buttons, Widgets, APIs, etc to achieve this, which might be code-heavy.

This is where Kiosk Studio comes in. With its no-code interface, Kiosk Studio empowers users to build custom capabilities using simple building blocks, making it easier and faster to customize Zoho CRM without the need for extensive technical knowledge.

Want to learn how to enhance your Zoho CRM experience? Join our webinar!

Agenda

1. What is a Kiosk? - Learn the basics and understand the role of kiosks in Zoho CRM

2. Business Challenge-Based Explanation - Real-world examples to understand why Kiosk might be required

3. User's Experience - Get a detailed demo of the Kiosk Studio UX to understand if it's relevant to your users

4. Configuration Demo - Follow step-by-step instructions on how to configure Kiosk Studio

5. Roadmap for Kiosk Studio - Discover future enhancements and features planned for Kiosk Studio so your solution can be future-ready

6. Q/A Session - Interact with Zoho CRM product experts and get your questions answered

We look forward to seeing you!

Got more questions? Write to us at srinithi.vr@zohocorp.com