Zoho CRM's V8 APIs are here!

Zoho CRM's V8 APIs are here!

Hello everyone!!!
We hope you are all doing well.

Announcing Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience.

Let us take a look at what's new in V8 APIs:
  • Get Related Records Count of a Record API: Ever wondered how many notes and attachments a Lead record holds? The Get Related Records Count API does exactly that for you. Use this API and get the number of related list records that are associated with a record.
  • Record-Level Sharing of Emails API: Need more control over email sharing? Using this API, you can now share or unshare emails at the record level, whether for specific records or multiple records, with other users within your Zoho CRM organization.
  • Get Rich Text Fields API: We have added a new endpoint to the Get Rich Text Fields API, using which you can retrieve rich text fields and their contents of multiple records using a single API call.
  • Data Sharing Rules API: Data sharing rules let you provide access to users from viewing your data in various modules. With Data Sharing Rules API, you can:
       Note: The following Data Sharing APIs will be released in the upcoming days: Activate Data Sharing Rule API, Deactivate Data Sharing Rule API, Rerun Data Sharing Rules API, and Delete Data Sharing Rule API.
  • Calls Preferences API: Enable the Calls Preferences option using Update Call Preferences API to view the "From" and "To" numbers of a call. 
  • Workflow APIs: Create, update, or manage workflow rules that automate actions in Zoho CRM.
  • Actions APIs: Enable you to define and manage specific actions executed by Workflow Rules, Blueprints, or Approval Processes, such as sending emails, updating fields, or triggering webhooks.
    • Field Updates APIs: Configure field update actions and allowing workflows to automatically modify record values.
    • Email Actions APIs: Create and manage email notifications triggered by workflow rules.
    • Automation Task Actions APIs: These APIs used to create and manage tasks and that are automatically assigned through automation rules.
    • Webhook Actions APIs: APIs that manage webhook actions triggered by workflows to send data from Zoho CRM to external applications.
  • Link Deal and Unlink Deal APIs: You can now link or unlink deals directly to a contact’s emails, making it easier to track deal-related conversations and keep your sales context organized.
  • Recycle Bin APIs:
    • Get Recycle Bin Record Count API: You can now easily find out how many records are in your Recycle Bin, helping you monitor deleted data before restoring or permanently removing it.
    • Restore Recycle Bin Records API: Accidentally deleted records? You can now restore one or multiple records from the Recycle Bin easily.
    • Empty Recycle Bin API: Need to clean up your Recycle Bin? You can now permanently delete all Recycle Bin records in one action. Once deleted, these records cannot be recovered.
  • Zia Assistant API: It enables AI-powered, context-aware responses using your organization data or globally available information through chat-based inputs.
  • Assignment Threshold APIs: Create, update, retrieve, and delete assignment thresholds, as well as control and monitor user assignment behaviour in Zoho CRM.
  • Connected Workflow APIs: Create, retrieve, update, and delete connected workflows and their rules, and manage workflow configuration, activation, and execution in Zoho CRM.
  • Calendar API: Manage calendar views, user preferences, and calendar activities using the Calendar APIs. These user-specific APIs allow each user to customize their calendar experience and access their activities. With these APIs, you can:
    • Blueprint API: Create and manage blueprints in your Zoho CRM organization using the Blueprint APIs. These APIs help you automate and standardize business processes by defining stages, transitions, and execution rules. With these APIs, you can:

    • Kiosks API: You can now manage Kiosks end-to-end through APIs.

                These APIs let you:

        1. Retrieve all Kiosks or a specific Kiosk.
        2. Create, update, activate, deactivate, clone, or delete a Kiosk. 
        3. Retrieve all Kiosk States or the details of a specific State.
        4. Create, update, or delete Kiosk States.
        5. Retrieve and update Kiosk associations.
        6. Retrieve the CurrentRecord associations of a Kiosk.
        7. Create, retrieve, update, or delete GetRecords configurations for a Kiosk.
        8. Retrieve the associations of a GetRecords configuration.
        9. Test run a Kiosk to validate its behavior before deployment.
        10. Preview a Kiosk to retrieve the configuration of its initial screen State.
        11. Execute a published Kiosk.
        12. Retrieve ongoing Kiosk executions or the details of a specific execution.
        13. Update an ongoing Kiosk execution by executing a transition.
    1. Cadences APIs: The Cadences APIs provide end-to-end control over Cadences in your Zoho CRM organization, enabling you to manage their configuration, lifecycle, and performance. With these APIs, you can:

      1. Retrieve all Cadences or the details of a specific Cadence.

      2. Create, update, or delete Cadences.

      3. Activate or deactivate Cadences.

      4. Publish Cadences to make them available for use.

      5. Retrieve Cadence analytics to track performance.

      6. Retrieve the number of records associated with a Cadence.

    2. Webform APIs: The Webform APIs enable you to create and manage Webforms in your Zoho CRM organization. With these APIs, you can:

    3. Webform A/B Testing APIs: The Webform A/B Testing APIs enable you to create and manage A/B testing configurations, retrieve visitor counts, and preview testing variants. With these APIs, you can:

      1. Retrieve all configurations or the details of a specific configuration.

      2. Create, update, or delete A/B testing configurations.

      3. Retrieve visitor counts for A/B testing configurations.

      4. Preview A/B testing variants.

    4. Functions APIs: Manage Zoho CRM Functions programmatically using the Functions APIs. These APIs support Deluge, Java, Node.js, and Python functions, allowing you to manage their complete lifecycle. With these APIs, you can:

      1. Retrieve a paginated list of all Functions or the details of a specific Function using its ID or API name.

      2. Download Function source code. Deluge functions are downloaded as .ds files, while Java, Node.js, and Python functions are downloaded as ZIP packages.

      3. Retrieve the list of supported Function runtimes and identify deprecated runtimes.

      4. Retrieve supported Function categories and check their availability in your Zoho CRM account.

      5. Create Deluge, Java, Node.js, or Python Functions.

      6. Update existing Functions, including their names, descriptions, code, and publish configurations.

      7. Publish draft versions of Java, Node.js, and Python Functions. Deluge Functions are automatically published when created or updated.

      8. Delete Functions from your Zoho CRM account.

    5. Assignment Rule APIs: Manage Assignment Rules programmatically using the Assignment Rule APIs. These APIs help you configure and maintain record assignment processes in your Zoho CRM organization. With these APIs, you can:

    Check out our What's New pages for more details. 

    That's not all! We have also made enhancements to many of our existing APIs. For instance, you can now add multi-select lookup, multi-user lookup, rollup summary fields using the Create Custom Field API. From V8, you can convert local picklists to global picklists and vice versa using the Update Custom Fields API.

    Check out our Changelog page to find out what other changes we have brought in V8. 

    Recent Updates

    The following APIs were introduced after the initial V8 release. Each API is listed along with its release date.
    1. Workflow API and Actions APIs - 26/09/2025. Click here for more details.
    2. Link and Unlink Deals APIs - 28/11/2025.
    3. Recycle Bin APIs - 16/12/2025
    4. Zia Assistant API - 18/12/2025
    5. Assignment Threshold APIs - 18/03/2026
    6. Connected Workflow APIs - 01/04/2026
    7. Calendar APIs - 20/04/2026
    8. Blueprint APIs - 07/07/2026
    9. Kiosks APIs - 06/08/2026
    10. Webform APIs - 25/08/2026
    11. Webform A/B Testing APIs - 25/08/2026
    12. Assignment Rules APIs - 01/09/2026

    Additional Updates

    • We have released the latest versions of our SDKs in PHP, Node.js, Java, C#, Python, Ruby, Javascript, TypeScript and Scala, which are now available in our Github directory.
    • Our Postman Collection is also updated to include the latest V8 APIs.
    • API Directory : Zoho CRM API directory has been updated with the newly introduced APIs in version 8.

    Introducing "OpenAPI 3.0.0 Specification" support

    As a part of this release, we are introducing "Open API 3.0.0 Specification (OAS)" to make your experience with Zoho CRM APIs smarter for better integration.
    Note: We are not deprecating any of the older versions at this time. Rest assured, we will keep you informed of any plans regarding version deprecation.

    Info

    Vote for Zoho CRM APIs - Developers' Choice Awards - POSTCON '25

    We believe you’ve found our Zoho CRM Developers API collection on Postman helpful. This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs with ease.

    Last year, Postman chose us as one of the winners of the Best API Award. This year, we’re excited to be a part of the Developers’ Choice Awards at POSTCON ’25, and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.

    Cast your vote here!! Voting is open only until 17th April.



    We can't wait for you to try these new APIs and see how they transform your Zoho CRM experience. Have questions or feedback?
    Reach out to us at support@zohocrm.com. As always, your feedback is invaluable to us!


    Happy exploring! 
    Zoho CRM API Team

      Access your files securely from anywhere

          Zoho FSM Video Tutorials


                All-in-one knowledge management and training platform for your employees and customers.






                                      Zoho Developer Community




                                                            • Desk Community Learning Series


                                                            • Digest


                                                            • Functions


                                                            • Meetups


                                                            • Kbase


                                                            • Resources


                                                            • Glossary


                                                            • Desk Marketplace


                                                            • MVP Corner


                                                            • Word of the Day


                                                            • Ask the Experts



                                                                      • Sticky Posts

                                                                      • Announcing the new SKILL.md for Zoho CRM and the updated OAS repository!

                                                                        We are introducing a new zoho-crm skill to make working with Zoho CRM Developer tools (like APIs, functions, widgets, client scripts, queries etc) easier and faster, with the help of AI in your preferred AI harness like Claude Code, Codex, Cursor, VSCode
                                                                      • Kaizen #261 : Using Zoho CRM Skill to generate complex COQL queries

                                                                        Hello everyone, In the previous Kaizen posts, we introduced the zoho-crm SKILL.md and discussed how it can help you when you are working with Zoho CRM APIs and Client Script. In this Kaizen, we will focus on using the Zoho CRM `SKILL.md` with GitHub Copilot
                                                                      • Kaizen #256 - Build an Arrival Readiness Web Tab in Zoho CRM

                                                                        Hi everyone! Welcome back to the Kaizen series! In the post, we discuss a use case in hospitality industry: how an Arrival Readiness web tab widget can be used to let reception staff identify and resolve issues before arrival of guests. Use case In the
                                                                      • Kaizen #198: Using Client Script for Custom Validation in Blueprint

                                                                        Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
                                                                      • Kaizen #226: Using ZRC in Client Script

                                                                        Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this


                                                                      Manage your brands on social media



                                                                            Zoho TeamInbox Resources



                                                                                Zoho CRM Plus Resources

                                                                                  Zoho Books Resources


                                                                                    Zoho Billing Resources

                                                                                      Zoho Projects Resources


                                                                                        Zoho Sprints Resources


                                                                                          Qntrl Resources


                                                                                            Zoho Creator Resources



                                                                                                Zoho CRM Resources

                                                                                                • CRM Community Learning Series

                                                                                                  CRM Community Learning Series


                                                                                                • Kaizen

                                                                                                  Kaizen

                                                                                                • Functions

                                                                                                  Functions

                                                                                                • Meetups

                                                                                                  Meetups

                                                                                                • Kbase

                                                                                                  Kbase

                                                                                                • Resources

                                                                                                  Resources

                                                                                                • Digest

                                                                                                  Digest

                                                                                                • CRM Marketplace

                                                                                                  CRM Marketplace

                                                                                                • MVP Corner

                                                                                                  MVP Corner









                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now


                                                                                                      Zoho Show Resources

                                                                                                        Zoho Writer

                                                                                                        Get Started. Write Away!

                                                                                                        Writer is a powerful online word processor, designed for collaborative work.

                                                                                                          Zoho CRM コンテンツ


                                                                                                            Nederlandse Hulpbronnen


                                                                                                                ご検討中の方





                                                                                                                          • Recent Topics

                                                                                                                          • 【10/15・残席わずか】Zoho Championに学ぶ!Zoho Campaigns メール配信の基礎・活用勉強会

                                                                                                                            皆さま、こんにちは。ゾーホージャパンの中野です。 10月15日(木)、Zoho コミュニティ初となる「Zoho Campaigns メール配信の基礎・活用勉強会」をオンラインで開催します! 今回の登壇者は、Zoho の導入・活用支援に豊富な経験を持つZoho Champion の岡安 裕一さんです。 「一斉配信はできるけれど、現在の設定や運用が正しいか自信がない」 「Zoho CRMとZoho Campaignsのどちらから配信すればよいか分からない」 「リストとセグメントの違いや、配信停止の扱いを整理したい」
                                                                                                                          • Email Forwarding to Zoho Desk Failing After Migration from Gmail to Outlook (Microsoft)

                                                                                                                            We recently migrated from Gmail to Microsoft Outlook. Since the migration date, emails sent by our customers are no longer being received by Zoho Desk. I tried setting up the email forwarding rules in Outlook similar to what we had in Gmail, but it still
                                                                                                                          • Automating CRM backup storage?

                                                                                                                            Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
                                                                                                                          • WorkDrive API: allow the modification time to be set when updating an existing file (x-last-modified-date is honoured on create, ignored on update)

                                                                                                                            Hi, I contribute to the Zoho WorkDrive backend of rclone, the open-source sync/copy tool. I would like to raise one specific, narrow API gap that currently makes reliable syncing to WorkDrive impossible, and ask whether it can be addressed. What already
                                                                                                                          • WhatsApp Coexistence

                                                                                                                            Hello, please implement WhatsApp Coexistence, we need to track staff whatsapp chats on their PC and they need to be able to use WhatsApp on their mobile in around the office and warehouse, as we video call customers and send them product pictures. Thank
                                                                                                                          • Kiosk / CRM Timezone Oddity

                                                                                                                            I grant you this is much easier to see than to explain, and snapshots here won't help much and I don't want to snapshot my record anyway in a forum, so bear with me... Effectively... As there had been discussions on times coming through in different timezones
                                                                                                                          • Restricted Account - "This user is not allowed to add in Zoho" - citbinvestment.com.

                                                                                                                            Hi Zoho Support Team, I am attempting to set up user mailboxes for my domain citbinvestment.com, but I am receiving the following error: "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details." > My MX, SPF,
                                                                                                                          • 👍 Zoho CRM's Notes now gets Reactions and a new look

                                                                                                                            Available in SA and JP DCs. Rolling out to other DCs in phases. Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records. Now with Note Reactions, users can quickly acknowledge updates, express
                                                                                                                          • Contact Sharing: Hide email alias from global address list

                                                                                                                            As the superadmin, I would like to hide my domain aliases from appearing in the global address list. Currently, my end users can see all my aliases. The aliases also appear as type-in addresses when composing a new email. This is a potential security
                                                                                                                          • Zoho Projects - Linking CRM Deals to Projects via API without sending customer contact email invitation to project portal

                                                                                                                            We are using the Zoho CRM and Zoho Projects APIs to automatically create a project in Zoho Projects and then associate that project with the relevant Deal in Zoho CRM. The API process is working in that the project is created successfully and appears
                                                                                                                          • Incorrect Currency Shown

                                                                                                                            On Bills, each line shows the rate in the wrong currency (home currency).
                                                                                                                          • Ability to filter services and parts based on a field in the Work Order

                                                                                                                            Hell FSM team, We have a customer with 2 value streams using Zoho FSM. Each value stream uses different products, at different price point. Currently, all of the products are accessible when creating a work order and modifying a service appointment, which
                                                                                                                          • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

                                                                                                                            Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved.  Thank you
                                                                                                                          • [Free webinar] Beyond prompt-to-app: Vibe coding with Zoho Creator | Creator Tech Connect (October 2026)

                                                                                                                            Hello everyone, We are excited to invite you to another edition of the Creator Tech Connect webinar. About Creator Tech Connect The Creator Tech Connect series is a free monthly webinar consisting of purely technical sessions, where we dive deep into
                                                                                                                          • Zoho Recruit Staffing version Interview using Zoho Meeting

                                                                                                                            I would like to understand whether Zoho Meeting has a native integration with Zoho Recruit – Staffing Edition. As of now, I am unable to find the native Zoho Meeting integration within the Staffing Edition of Zoho Recruit. Could someone please confirm
                                                                                                                          • Payroll needs to automatically remit taxes, not just give me the calculations

                                                                                                                            Wagepoint, PayEvo, Waveapps, etc... All your competitors deposit employee payroll, but they ALSO remit taxes automatically. Get with the program, your Payroll app is extremely sparse.
                                                                                                                          • New enhancements to user management

                                                                                                                            Hello everyone, We're excited to introduce a few enhancements to user creation and user preferences in Bigin! These updates give administrators more flexibility while inviting users, and give users more control over how their data is displayed. With this
                                                                                                                          • Public dashboard table does not load in mobile view - TypeError reading 'viewType'

                                                                                                                            Our public dashboard links have worked for years. We made no changes. Now the table widget does not load on mobile browsers. It loads fine on desktop, and it loads on a phone when we use "Request desktop site." Chrome DevTools shows this error in mobile
                                                                                                                          • Cannot format "start date" field in Zoho Flow

                                                                                                                            I am trying to recreate a flow that connects Inventory package creation to Zoho projects (where a task is created in a defined project). I've been able to troubleshoot everything EXCEPT the date fields; specifically the "start date" - which is quite important
                                                                                                                          • Bank Transactions page shows too few transactions due to large header area

                                                                                                                            In the Banking → Uncategorized Transactions screen, a lot of vertical space is being used by the account header, balance details, tabs, buttons, etc. Because of this, on a normal desktop screen I can see only around 2 transactions at a time, even though
                                                                                                                          • Zoho Mail Android app update (v3.6.5) - Enhancements in Email Composer and Google Meet support

                                                                                                                            Hello everyone! We are excited to introduce new enhancements in the Zoho Mail Android app (v3.6.5). Let's dive into what's new. Drag and drop email addresses between recipient fields You can now drag and drop the email addresses across the recipient fields:
                                                                                                                          • Migration from QuickBooks to Zoho Books for the U.S. Company

                                                                                                                            Is there any automation tool available to migrate data from QuickBooks to Zoho Books for a U.S.-based company? If yes, could you please provide the details?
                                                                                                                          • Feature Request: Integración con la Lista del Artículo 69-B del SAT para Zoho Books México

                                                                                                                            Feature Request: Integración con la Lista del Artículo 69-B del SAT para Zoho Books México Hola equipo de Zoho, Durante los últimos meses he observado una necesidad recurrente entre varios clientes en México relacionada con el cumplimiento fiscal del
                                                                                                                          • Introducing Zoho Key Service, a simpler way to access LLMs without API keys

                                                                                                                            Available in the Professional, Enterprise, and Ultimate editions in the US, IN, AU, JP, and CA DCs. Hello everyone, We are excited to bring Zoho Key Service (ZKS) in Zoho CRM, a simpler way for organizations to access and use third party LLMs. You can
                                                                                                                          • Single Folder Archival in Zoho Mail

                                                                                                                            Dear Zoho Mail Community, Have you noticed and wondered what the banner is about in your Zoho Mail's Archive Policy Settings? In Zoho Mail, users have traditionally archived emails to keep their inbox and active folders clean. While this helped reduce
                                                                                                                          • Trigger Workflow Rules from subform row actions

                                                                                                                            Hello all, Previously, workflow rules could only be configured at the module level, which meant subform data had to be tracked and managed manually. With this update, workflow rules can now be triggered directly by actions within subform rows, giving
                                                                                                                          • Create a single record from multiple images with ICR

                                                                                                                            Hello all, Zia's Intelligent Character Recognition can now create a single record from multiple images. Users can upload up to three images at once, such as an ID, a passport, and a business card, and Zia will extract the relevant information from all
                                                                                                                          • Free Plan mail accounts details

                                                                                                                            In the zoho mail pricing there's a free plan that includes: FREE PLAN Up to 25 Users 5GB* /User, 25MB Attachment Limit Webmail access only. Single domain hosting. I need to make sure that I'm able to create multiple email accounts in the form of: name@domain.com
                                                                                                                          • can not use my zoho mail

                                                                                                                            i bouht domain( avta group.com) and set up mail(Avtar@avta group.com) but i cannot receive or send emails . can you please help out.
                                                                                                                          • Display Issues

                                                                                                                            Hello, Our company just changed General Managers and the other one was the super admin. Since deleting his profile and making our new General Manager the super admin there have been ongoing issues. One in particular, is when creating estimates, sales
                                                                                                                          • Introducing Night Mode for Zoho Recruit [BETA]

                                                                                                                            Late-night hiring sessions? Long hours reviewing resumes? We heard you. Night mode [BETA] is now available in Zoho Recruit, giving you a cleaner, more comfortable workspace that’s easier on the eyes while keeping the focus on what matters most: hiring.
                                                                                                                          • Unblock ME

                                                                                                                            info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage
                                                                                                                          • Zoho Calendar integration for Bigin

                                                                                                                            Hello everyone, We're excited to introduce Zoho Calendar's integration in Bigin! For a while now, users have been able to sync events in Bigin with Google Calendar and Outlook Calendar - but with this new topping, it syncs with Zoho Calendar as well.
                                                                                                                          • Workflows, webhooks, and zero manual work: Your webinar operations, on autopilot

                                                                                                                            Running a webinar is never just about going live. There's the flurry of registrations to track, attendees to follow up with, recordings to share, CRM records to update, and somehow, all of this has to happen on time, every time. Until now, most of it
                                                                                                                          • Zoho Mail - More contextual actions on email list view

                                                                                                                            Hi Zoho Mail team, I recently completed an email migration from Gmail to Zoho Mail and noticed a feature in Gmail that I think would be a great addition to the Zoho Mail interface. When you hover over an email in Gmail's list view, a number of quick actions
                                                                                                                          • Supervisor Rules --> Custom Function

                                                                                                                            Hello, currently I can't add a custom function to a supervise rule. Is there a reason for this? Background: We have BluePrint managed tickets and actually we have a Supervise rule which should set the ticket to "closed" after 168 hours since the last
                                                                                                                          • Erro

                                                                                                                            Subject: CRM Standalone Function creation returns INTERNAL_ERROR Hello Zoho Support, I am trying to create a Standalone Deluge Function in Zoho CRM for a lead intake REST API. The CRM account reports that the Standalone category is enabled, but function
                                                                                                                          • Digest Septembre - Un résumé de ce qui s'est passé le mois dernier sur Community

                                                                                                                            Bonjour chère communauté ! 👋 Le mois dernier a été riche en nouveautés, en échanges et en découvertes ! Retrouvez ici les contenus les plus utiles, les discussions les plus intéressantes et plus encore. En septembre, nous avons mis en lumière trois nouveautés
                                                                                                                          • New Update: Convert External Users in Bulk in Zoho Directory

                                                                                                                            Greetings to all Zoho Directory users out there! We’re excited to introduce a new update that makes user management in Zoho Directory even more efficient; you can now convert external users in bulk! Earlier, admins could convert only one external user
                                                                                                                          • Presenting ABM for Zoho CRM: Expand and retain your customers with precision

                                                                                                                            Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers
                                                                                                                          • Next Page