Zoho Desk API Get Support Rep Tickets

Zoho Desk API Get Support Rep Tickets

What would the api url be for getting a list of tickets for a support rep. I have the support reps email address.

This is the url I am currently using

https://support.specializeddata.com/api/xml/requests/getrecordsbysearch?authtoken=???????????????????????????????&portal=portalname&department=departmentname&selectfields=Requests(status,subject,Case Owner,billable,priority,Request Id)&searchfield=email&searchvalue=" + User.Identity.Name