• Now Contact account multi-mapping option is available for all themes. Previously, this was option was only available for Elegant theme.
  

• Croatian and Slovenian languages have been added for Help Center
  

Marketplace Updates

• Introducing SugarCRM and 3 other Zoho Desk extensions  
  

Other Enhancements

• In your community, you will now be able to add a "Vote" option for the topics added under "Idea" topic type. This option is available in list view and detailed view as well.
  

• In the Knowledge Base root category list page, you now can see two tabs names "Inactive" and "Active" for quickly skimming through articles in each of these categories.
  

• New ticket-creation web widget for ASAP
  

Important Community Discussions

• Turn off ability to share knowledge base articles with social networks >>
  

• Turn off automatic portal invitation >>
  

Community learning series  

• Automation 5 - Round-Robin without Load Balancing 
  

Articles we are reading

• Managers can make or break employee engagement.  Read more