ZoHo Desk - Custom Function - Retrieving Latest Comment

ZoHo Desk - Custom Function - Retrieving Latest Comment

Hello All,

I currently have a custom function that searches the most recent thread within a ZoHo ticket for specific keywords.


See below excerpt where latestThread is defined

  1.     latestThread = invokeurl
        [
            url :deskURL + "/api/v1/tickets/" + ticketId + "/latestThread?include=plainText"
            type :GET
            headers:{"featureFlags":"blockQuoteContent"}
            connection:"deskconnection"
        ];

In the API documentation, i do see a section on latestThread




I'm wondering if there is similar code that I could use to retrieve the most recent comment on a thread.


I see documentation to list all comments, maybe there is a way to sort by latest comment and limit to 1?


would something like the below achieve this?

    1.     latestComment = invokeurl
          [
              url :deskURL + "/api/v1/tickets/" + ticketId + "/comments?&limit=1&include=plainText&limit=1"
              type :GET
              headers:{"featureFlags":"blockQuoteContent"}
              connection:"deskconnection"
          ];

Thanks,
Chris

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