Zoho Desk Custom Help Desk Fields Limit

Zoho Desk Custom Help Desk Fields Limit

I would like to increase the number of Custom Help Desk Fields allowed per account. With the introduction of several complex forms into Zoho Desk, and especially with the recent additional of Layout Rules, my company has quickly hit the global limit for custom fields after only 7 forms.

We have plans to introduce additional departments and custom layout requests in Zoho Desk, but are limited by the current Custom Field quantities. This Knowledge Base articles states that the number of custom fields per module is higher with an Enterprise subscription (we currently have Professional), but it appears the limits per field type are the same.





Is there any means of increasing these custom fields limits, or any viable workaround, for a company wishing to enroll numerous departments/layout forms into Zoho Desk?