Our department of technology is concerned that Zoho Desk email messages (sent from Zoho to our Google Gmail corporate install) are not encrypted in transit.
I've searched (and searched) the Zoho community, website and knowledge base and while I see an article or two on encryption at rest, and Zoho eMail encryption - I'm unable to find anything - definitively stating that email messages sent from Zoho Desk to recipients (received in their 3rd party email accounts - i.e., Google Gmail) are encrypted by Zoho Desk in transit.
So the question: Is an email, generated and sent by Zoho Desk, encrypted? If not, is Zoho looking to "baseline" this feature - for added client security?
Thanks