Zoho Desk: Chromium (Google Chrome, Edge) filename issue when opening/download attachments in a ticket.
Hello Zoho Desk Team.
When opening a PDF attachment in a ticket, Chromium-based browsers such as Google Chrome and Microsoft Edge display the file with the title “content”
When the file is saved, it is downloaded as content.pdf instead of using the original filename as expected.
Please check whether the HTTP header includes the following:
Content-Disposition: inline; filename=OriginalFileName.pdf
My sandbox (test with php)
- https://szquz.ciroue.com/?disposition=1 => test-pdf.pdf # return the original filename.
- https://szquz.ciroue.com/?disposition=0 => download.pdf
- https://phpsandbox.io/e/x/szquz
