Zoho Desk Help Center User Personalization

Zoho Desk Help Center User Personalization

Hello,

I would like to customize my Zoho Desk Help Center portal so that users can see personalized information about their customer profile using widgets or extensions. For instance, I want to display the user's service plan status, products they've purchased etc which is all information that is stored in CRM and can be associated with their email. 

Has anyone had success connecting their help center users with data stored in CRM so that the user can see specific info about their account/customer profile?

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