Zoho Desk tickets not visible as related list in Zoho CRM

Hi,

I've set up the configuration between Zoho Desk and Zoho CRM. However, the tickets are not visible as related list in Zoho CRM. Where can I solve this problem?

Moderation Update:

We see that you've started another post for the same challenge. We've requested few details from your side. We will lock this post and respond in the other post.

Link to the post:

https://help.zoho.com/portal/en/community/topic/ticket-not-created-using-actions-by-zoho-flow