Zoho Developer Community Monthly Digest - October 2023

Zoho Developer Community Monthly Digest - October 2023



Hello everyone!

Welcome to the spooktacular October edition of the Zoho Developer Community Digest. October is a month when technology and cybersecurity awareness take center stage, as it is globally recognized as Cybersecurity Awareness Month. It's a time when developers don their virtual capes, not only to embrace the eerie vibes of Halloween but also to stand guard against ghoulish hackers. We'll be exploring how to stay safe in the digital realm and unveil some exciting updates in the developer world at Zoho. Let's get down to business!

Techtober Highlights

Cybersecurity Awareness Month

With the emergence of a multitude of cyber threats, it's paramount to reinforce the importance of cyber safety and decipher the malicious threats and vulnerabilities. Zoho's dedication to data security and privacy is widely known. To uphold this commitment, Zoho participated in the Cybersecurity Awareness Month campaign. Read through this blog to understand the history of Cybersecurity Awareness Month, Zoho's theme this year, and how to leverage tools and practices to improve online security.

Zoho Developer Hangout - Episode 10

In this episode, our community member @Anonymous User, CRM Engineer at Vaspian, offers insights on developing maintainable applications, and imparts a great deal of  knowledge from his experiences in handling errors in Deluge. He goes on to talk about different scenarios where tools like Zoho Catalyst, GCP, AWS, and other serverless functions come in handy, and their effective utilization for different business use cases. 

Zoho QEngine

We're thrilled to introduce a test automation software to run your entire testing lifecycle. Check out what's in store for developers and quality teams as the beta version of Zoho QEngine is now open to public. 

Catalyst 2.0

The all-new Catalyst brings you a host of services that are designed to fuel your ideas and accelerate your app development. From powerful AI/ML tools, to browser automation, to seamless application hosting, there's a solution for your every need. Read more about it here.

Zoho Cliq 5.0

An enterprise-ready and AI-driven solution designed to make your communication smarter and more efficient. Cliq 5.0 is tailored for enterprises with advanced AI features to make work effortless including additional features for smarter meetings, and a revamped developer platform. Check out what's new here.

Upcoming Events

Here are the exciting events lined up for the community in the coming weeks:
  1. Zoho Cliq for Developers 101: In this season's Developers 101 series, we're focusing on Zoho Cliq developer platform. This is a three-part series, curated to provide a comprehensive understanding of the various Cliq Platform components, such as slash commands, bots, widgets, and more. Beyond that, it elucidates specific business problems these features address. For registration and more detailsclick here.

  2. Zoho Developer Hangout 11: In this episode, Zoho MVP @Bhoomi Joshi and her teammate @Ram Adarasupally, are set to share their take on the significance of custom portals, integration of Zoho applications with third-party web portals, and the technology stack involved in the underlying architecture. They will also review the business process of a custom portal in a demo that focuses on banking integrations and custom API. Register here and know more.

  3. Extensions 101 (continued): The first five sessions of this series provided an overview of several key features within the Sigma platform, such as building extensions, authentication mechanisms, authorization methods, and creating widgets. The next two sessions in this series will focus on an authentication mechanism and its relevant authorization approach for integrating Zoho CRM with other applications. Register here to participate in this exciting series.

  4. Creator Tech Connect Series: Creator's tech connect series would comprise of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, and cloud functions. Click here for more information. 

    Date: November 16th, 2023

    Topic: Catchup and Release Updates in Zoho Creator

    APAC & ANZ: 11 AM to 12 PM IST - Registration Link

    Americas & EMEA: 9 PM to 10 PM IST - Registration Link


  5. Creator Learning Table Series: This series is designed to provide users with valuable insights and knowledge about Creator's capabilities in various business use cases and applications. This year we've adopted the "12 Months, 12 Industries" concept. Each month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry.

    Date: November 9th, 2023

    Topic: Learning Table Series: Creator For Hospitality

    APAC & ANZ: 11 AM to 12 PM IST - Registration Link

    Americas & EMEA: 9 PM to 10 PM IST - Registration Link

Community Discussions

Zoho Developer Forum

Developers ZUG Cliq Channel

Note: These conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, please fill in this onboarding form to receive your invitation to join the channel.
  • Following the Zoho Developer Hangout - Episode 9, @Anonymous User shared an article that explains how to send JSON parameters from Client Script to a Deluge function when using ZDK.Apps.CRM.Functions.execute(). Get access to the well-regarded article here.
  • When @Anonymous User encountered difficulties updating an integration field in Zoho Projects using API (Deluge scripts)Tasha Willows-Staples stepped in and pointed him in the right direction in this conversation.
  • Take a look at the suggestions given by @Anonymous User, @Anonymous User, and @Anonymous User when Anthony wanted to trigger a notification in Zoho CRM when the current owner changes from a specific set of owners.
  • @Anonymous User was experiencing issues with Zoho CRM Client Script's "setValue" function on the Detail Page, and @Anonymous User provided a helpful workaround, which you can find in this conversation
  • Looking for a way to add alerts when users click the cancel or submit buttons in Zoho Creator and understand how to call these buttons in Deluge? Find the solution in this conversation.
  • @Anonymous User thoughtfully curated a repository of support email addresses for various products that would prove beneficial to the community. Click here to access the sheet.
  • Wondering what's the best approach to setup sales territories based on Zip Codes? You're in good company! When Brian reached out for advice, Jessica provided a starting point.
Resource Spotlight

We've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking the Zoho Developer Community website to stay informed about the latest updates in the developer community.
  • Zoho CRM Developer Updates:
    • Record Locking APIs were released in versions 3, 4, and 5, that allow you to lock, unlock records, view and edit locking information of locked records.
    • Upgraded the PHP SDK supporting v5 APIs to version 3.0.0.
    • Upgraded the Java SDK supporting v5 APIs to version 4.0.0.
    • Upgraded the NodeJS SDK supporting v5 APIs to version 3.0.0.
    • Released the Python SDK supporting v5 APIs, with support for new APIs.

Community Spotlight

ZDH Speakers

The contributions of our ZDH presenters have been instrumental in the success of the this segment. We extend our heartfelt appreciation for their efforts.

As a continuation of featuring a ZDH presenter each month, this time, we would like to introduce our third ZDH presenter, Christopher Mowers. Explore this post to discover the knowledge and insights he shared with the community.

Cliq Channel Contributors

The Developers ZUG Cliq channel has consistently served as the primary hub for community members seeking technical assistance and engaging in savvy discussions. Here are our top contributors who have gone the extra mile to support and assist the Zoho Developer Community:



We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 


For those who are new to the Zoho Developer Community, check out this post to get started. 


We appreciate you dedicating your time to peruse this month's digest. Make sure to follow the digest each month for the most recent insights and conversations. Stay connected and participate in the forums to be featured in the upcoming month's digest. Wishing you a fantastic month ahead!


Happy coding!


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