zoho docs crash on start, no warning, tray icon just disapear (windows 10)
zoho docs crash on start, no warning, tray icon just disapear (windows 10)
here are the logs:
please HELP!
****************************************************************************************************
Fri Apr 19 19:12:43 2019Traceback (most recent call last):
File "connection.py", line 196, in connect
File "http\client.py", line 1392, in connect
File "http\client.py", line 936, in connect
File "socket.py", line 704, in create_connection
File "socket.py", line 743, in getaddrinfo
socket.gaierror: [Errno 11001] getaddrinfo failed
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "connection.py", line 795, in ping_server
File "connection.py", line 117, in __init__
File "connection.py", line 592, in _check_settings
File "connection.py", line 156, in _init
File "connection.py", line 222, in connect
errors.ConnectionError: ConnectionError(getaddrinfo failed)
****************************************************************************************************
Windows fatal exception: access violation
Thread 0x00003410 (most recent call first):
File "threading.py", line 295 in wait
File "queue.py", line 164 in get
File "sqlite.py", line 956 in run
File "threading.py", line 916 in _bootstrap_inner
File "threading.py", line 884 in _bootstrap
Current thread 0x00002798 (most recent call first):
File "ui\setupwizard.py", line 192 in __init__
File "plat\win32\setupwizard.py", line 373 in createSetupWizard
File "plat\win32\setupwizard.py", line 188 in __init__
File "__main__.py", line 856 in run_app
File "__main__.py", line 1120 in app_main
File "__main__.py", line 1149 in <module>
File "Console.py", line 26 in run
File "__startup__.py", line 14 in run
04-20 08:47:02.531 I main ********************************************************************************
04-20 08:47:02.547 I main Client Version : 1.9.29.070e813b99
04-20 08:47:02.967 D main apsw version: 3.18.0-r1; sqlite version: 3.18.0;
04-20 08:47:03.067 D main Library Paths :
04-20 08:47:15.056 "GET None" 0
04-20 08:47:02.547 I ********************************************************************************
04-20 08:47:02.563 I Client Version : 1.9.29.070e813b99
04-20 08:47:09.639 I acc1543990a02279e4cfec0a07faaa64dc8ccf06ef6355302f9ba67cea516c5c7997fc6707b10d7d682098b1781eefb4349ba82eab5482b484fdcef295d19877:128e23438d3de3d0e4b27597af37b4ae44525fea39090df20a3b0ee3d0ef4aea82de2f5c847123baeb7126dcbbbee71ff06e4ef207f3d905478d41985d1bb49d:24144e42f09ee890e8e86c6deab4fcb994293d4e87f061a4dbe8d844f51a47c68f72d8676612b9856ac96f5a15c02d0bc2620844a900e168fd72095cee07a93c
04-20 08:47:09.758 I set DC Location=False DC Location= DC Domain=zoho.com Drive_server=
https://drive.zoho.com
04-20 08:47:14.046 I Translation Resource=:translations/binary/master.pt_BR Loaded=True
04-20 08:47:14.368 I FIRST_START=True FOLDER_CHOSEN=False AUTHTOKEN=False FROZEN=True EXECUTABLE=C:\Users\Flavio\AppData\Roaming\ZohoDocs\bin\ZohoDocs.exe
04-20 08:47:14.368 I Pinging to server
04-20 08:47:15.056 D Request: (87813192) (0) GET None None
04-20 08:47:15.933 D Response (90593152): (None, 876, 24, 24, 0)Welcome to Drive!!!
04-20 08:47:15.933 I First Start of the application - Sign In Page Shown
04-20 08:47:20.841 I Automatic System Proxy set
04-20 08:47:20.841 I Username=False Pwd=False Server=None Port=None
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